Reading Response Case 1-2

Knoll-

• This company is using innovation and modern design systems to reduce costs.
• Hierarchy- treating the lower level employees as inferiror and just going straight up the line of authority
  
• Cross Departmental Process- start from bottom and integrate all the activities so that the company runs better together
• I liked how the author touched on the many features that a company needs to be sucessful and help its employees feel comfortable in the workplace